Anti-spam Policy
ClearSite Systems maintains a strict zero-tolerance policy against spam. We are committed to protecting our users, clients, and the integrity of digital communication through responsible email practices and enforcement.
Our Commitment
ClearSite Systems is committed to maintaining the highest standards of email communication and digital marketing practices. We comply with all applicable anti-spam laws, including the CAN-SPAM Act, GDPR, and CASL (Canada's Anti-Spam Legislation).
We believe in permission-based marketing and respect the inbox of every recipient. Our policy applies to all communications sent by ClearSite Systems and any third parties using our services or platforms.
What We Consider Spam
Unsolicited Bulk Email
Sending commercial emails to recipients who have not explicitly opted in to receive communications from you. This includes purchased, rented, or scraped email lists.
Deceptive Subject Lines
Using misleading or false subject lines, sender information, or header details to trick recipients into opening emails. All communications must accurately represent the sender and content.
Missing Unsubscribe Options
Failing to provide a clear, functional unsubscribe mechanism in every marketing email. Recipients must be able to opt out easily, and requests must be honored within 10 business days.
Automated Bot Submissions
Using automated scripts, bots, or software to submit forms, create accounts, or send messages without human interaction. All submissions must be genuine and intentional.
Excessive Frequency
Sending an unreasonable volume of emails to the same recipient within a short timeframe. We respect inbox space and limit communication frequency to reasonable levels.
Malicious Content
Emails containing malware, phishing attempts, fraudulent schemes, or links to harmful websites. All communications must be safe, legitimate, and transparent.
Our Email Practices
Permission-Based
We only send emails to individuals who have explicitly opted in to receive communications from us through our website forms or direct requests.
Easy Unsubscribe
Every marketing email includes a clear unsubscribe link. We process all opt-out requests immediately and honor them within 10 business days.
Transparent Identity
All emails clearly identify ClearSite Systems as the sender with accurate contact information and a valid physical mailing address.
Report Spam
If you have received spam from ClearSite Systems or from someone using our services, please report it immediately. We take all reports seriously and investigate within 24 hours.
How to Report Spam
Response Time
We review all spam reports within 24 hours and take immediate action. You will receive a confirmation email and follow-up once the investigation is complete.
Your Privacy is Protected
All spam reports are handled confidentially. We do not share reporter information with the alleged spammer and take measures to protect your identity throughout the investigation.
Frequently Asked Questions
Questions About Our Anti-spam Policy?
Our compliance team is here to help. Contact us for clarification, to report violations, or to discuss email marketing best practices.